NHTSA Complaint #11494311 — 2018 CHEVROLET MALIBU

I paid a significant amount to have my car fixed after bringing it initially the first time in May. Since then I have had to return my car multiple times every other month because the engine light continues to come on and they don’t know why. I have worked directly with JR and have gotten no result. The engine light continues to come on and they continue to not be able to know why, they keep my car for multiple days and can’t explain why the light is on or what they did to remove it and then it comes on a few days or months later with the same issue that they cannot explain. I bought my car in over five times already I have contacted corporate to no avail. When I brought it back the second time they claimed a bunch of things were wrong with it that weren’t wrong the first time, every time there is a new issue but they can’t describe what is the cause of the issue or can they give me an explanation on what keeps happening the last time they claim it was an electrical malfunction but could not explain any details and waited until they were closing to contact me. My engine light has since come back on which means I would have to bring it in again. I contacted corporate they were supposed to call me back, never heard from anyone. I’ve been working directly with JR who I constantly contact and he does not follow up at all or call me back like he says he would and the issue continues to happen and he is very aware of it for my initial review. They have to leave my car there for multiple days to not get updates to not get any information, they don’t look at it they don’t even know what’s going on with it, it doesn’t even make any sense at all now I’m driving a car that could potentially be unsafe and I’m bringing it to the only dealership that is closest to me Chevrolet and they can’t even help. My car is a 2018 Chevy Malibu that I take extremely good care of yet no one knows why the engine light keeps coming on.