NHTSA Complaint #11494277 — 2022 TOYOTA 4RUNNER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11494277
Vehicle 2022 TOYOTA 4RUNNER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

Nov. 10 Trailer light connection on vehicle would not stay connected. I got under car to make connection using tape to keep the flap from coming down and pulling connection loose. Drove to Yazoo City to deliver lawn mower and on return the connection had come loose again. Nov.14 went to Jackson Toyota for help. Asked help from my salesman. He sent me to service where I asked 3 service people for help. Finally, after I got extremely upset at the overall lack of knowledge as to where this connection is or how it works, I was sent to Ricks Pro Trucks in Gluckstat, Ms where I got help. My trailer had recently been rewired so it was not at fault like dealership suggested. I got down to check another vehicle like mine and it had the same impossible connection. I must have lights to legally pull my trailer on the highway. I believe the design and placement of this part on these vehicles is faulty thus making this an on road danger for this particular model vehicle.

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