NHTSA Complaint #11494224 — 2017 HARLEY-DAVIDSON FLHTCU
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11494224 |
| Vehicle | 2017 HARLEY-DAVIDSON FLHTCU |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | LA |
Consumer Description
ABS module failure resulting in front brake locking up. ABS module failed resulting in brake failure. While I was not involved in any incident the failed part showed no signs of beginning to fail. One day I I got onto the motorcycle and when I went to squeeze the front brake it was hard as a rock and it locked up my front wheel. This particular failure happened in my driveway so nobody was in danger but it also had no warning lights on or gave any signs of failure prior to this incident. If this were to happen while riding the motorcycle it could potentially be deadly for the rider and passenger depending on riding conditions. The part failure has been verified by a Harley Davidson dealership. Parts to correct this are currently back ordered over a month. I do not have the part in my possession as the bike is at a local dealership. I do plan on asking for the failed part once it is repaired. I did have brake work done on this bike in June of 2022, (pad replacement and system flush), and rode this bike on several occasions since the service but prior to failure. The bike had sat for about a month with no activity (covered) prior to this failure. The service was not preformed at a Harley Davidson dealership. There was a prior recall on this system for earlier model bikes for this same type of failure. But my specific year/model was not included. I have read several complaints from other owners in the same date range as mine having the same failure. This is a potentially deadly situation that needs to be corrected as Harley Davidson simply wants to replace the parts and make money off of their poorly engineered design. This type of failure does not occur in a passenger vehicle ABS system.