NHTSA Complaint #11494192 — 2020 HYUNDAI VELOSTER
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11494192 |
| Vehicle | 2020 HYUNDAI VELOSTER |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
In the manual car to get in reverse there is a "lock out" sling that only allows you to go in reverse when you pull up on it. When the manual stick shift goes back to neutral the lock out valve pops closed only allowing gears 1-6 The lock out is not coming down and is sticking so you think you are going into 1st gear but you are still in reverse. Basically imagine you go into reverse in a parking lot, putting it in drive and when you give the car gas it goes backwards. I have had almost 15 incidents in the last 2 weeks after I figured out what was happening. This is dangerous and has caused many close calls hitting other vehicles. I am bringing the car back to Huffhines Hyundai but only after a week of not being offered a loaner car and allowing me to drive in this car after at least 3 direct calls about the problem and the danger of having to drive the vehicle.
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