NHTSA Complaint #11494101 — 2014 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11494101
Vehicle 2014 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The contact owns a 2014 Kia Sorento. The contact stated 35 MPH the contact heard knocking noising from the vehicle, the contact felt an explosion coming from under the vehicle and a black cloud came from under the vehicle and no warning light illuminated. The contact was able to pull over and examined the vehicle and saw apart of piston coming out the vehicle. The vehicle was towed to the dealer, and they stated that the vehicle needed a new engine. The vehicle was not repaired. The manufacturer was contacted, and they stated that the vehicle was not under the recall NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING). The failure mileage 111,000.

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