NHTSA Complaint #11494024 — 2017 CHEVROLET MALIBU

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11494024
Vehicle 2017 CHEVROLET MALIBU
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

About 2 years ago I began having issues with my 2017 Chevy Malibu right before I hit my 100k mile extended warranty. The error message "Engine Power Reduced" appeared on the dash while driving on the interstate and my car began rapidly decelerating on its own. I had no where to get off the interstate and pulled over on the side. I shut my car off for a couple minutes, restarted and went on my way for about 30 seconds when it happened again. This continued making my normal 45 minute commute home far longer. I took it into the dealership right away and the replaced the accelerator sensor. Problem solved for just over a year when it happened again in February 2022. The car was no longer in warranty so we took it to our local mechanic who said it was the same issue. We replaced the sensor for a second time. Now, November 2022 and it is happening AGAIN. This is not a cheap repair and is a major safety concern when driving at high speeds and the car decides to rapidly decelerate, not allowing me to drive more that 20mph. I live in Wisconsin where roads are slick in the winter. Losing control of the cars speed is a serious safety concern for myself, anyone in the car with me and those driving behind me. I understand this is a well known issue with the models between 2016-2018 but GM has failed to recall these vehicles. Why? Why is nothing being done about this? 3 times in 2 years is ridiculous and there are thousands of cars that have reported this exact issue. Please help.

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