NHTSA Complaint #11493844 — 2022 GENESIS G90

Seat memory #1 was working when I purchased the vehicle on 9/30/2021. Meaning as I got into and started the vehicle the seat automatically went into the correct driver's position to safely drive the vehicle. It was later learned that one of the options on the vehicle was an easy out feature. Meaning the seat would move back all the way so the driver could easily exit the vehicle. The seat at this time did not go back all the way. So, the dealership installed the new part on April 6, 2022, to correct the easy out feature. After the new part was installed the seat memory for #1 would not work at all as before. Meaning the seat would not go into the number #1 position to drive the vehicle safely. Also, the new part after the installation did not correct the easy out situation either meaning the seat will not move all the way back at all for an easy out. Now when I get out of the vehicle, I have to manually repeat manually move the seat all the way back and down to force myself repeat force myself to hit the number #1 seat position when I get back into the vehicle to reset the seat in order to safety drive the vehicle. The dealership has said per Genesis the seat is operating as designed. I was not informed of this design flaw when I purchased the vehicle and if I was, I never would have purchased the vehicle.