NHTSA Complaint #11493312 — 2023 TESLA MODEL 3
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11493312 |
| Vehicle | 2023 TESLA MODEL 3 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
While traveling on the interstate at 75+ mph, which the cruise control engaged, the vehicle emergency braked 2 times during on one trip. The first felt like a fluke, speed was reduced by 10ish miles per hour. The second time was terrifying. I was traveling approximately 77 mph on the interstate and out of no where my vehicle slowed down significantly. I was too scared of getting hit from behind to look at the speedometer to know how much it actually breaked but it felt like it dropped down to 30 mph out of nowhere. Luckily I was not on a busy stretch of interstate, the car behind me had enough time to slow down and there was no one else around. My husband and I were scared out of our minds, wondering why and how this happened. He immediately google and that is when we learned of 'phantom breaking" I have owned this car for less than a week and now I am scared to use cruise control. I don't even have the self driving or advanced auto pilot. Thank god no one was hurt. This is more than a safety issue, this could be life and death. I read that this particular issue has been reported more often lately. I reported the problem to Tesla but urge you to conduct an investigation that gets this matter resolved, not just for Tesla drivers but for the safety of everyone on the road.
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