NHTSA Complaint #11493307 — 2008 LEXUS ES
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11493307 |
| Vehicle | 2008 LEXUS ES |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The dealership Northtown Lexus, in Amherst New York, repaired the door actuators on my 2008 Lexus ES350 without my authorization. They claimed the door actuators were a factory defect however, they repaired two out of the four door actuators. The dealership Northtown Lexus completed this repair without my written or verbal authorization. The two driver's side door locks continues to malfunction. The dealership refuses to repair the problem.
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