NHTSA Complaint #11493188 — 2022 JEEP COMPASS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11493188
Vehicle	2022 JEEP COMPASS
Component	UNKNOWN OR OTHER
Date of Incident	November 5, 2022
Date Filed	November 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Digital display in the center instrument panel can't be seen in daylight. There was not a ambient light sensor input to control the display backlighting for daylight. This missing sensor causes digital display to default to night. So you are unable to see any warnings, gas, temp, menu, cruise control, etc. This display is also tied to the 7" screen and it causes that screen to not be programmable as well. S2208000157 has no replacement part, no remedy. I am driving a unsafe, defective vehicle that can not be repaired. This is documented in the letter I was given by the Service department at Jeep in Foley AL. Jeep Service, Jeep Wave, BBB, lemon law attorneys all say this needs to be resolved by the dealership. They aren't doing anything and consumers need to be aware. I have a video of the screen but it will not upload.mov

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