NHTSA Complaint #11493090 — 2014 ACURA RLX

The contact owns a 2014 Acura RLX. The contact stated that while his son was driving 55 MPH, the power steering and the brakes failed with the ABS and power steering warning lights illuminated. The contact's son managed to coast the vehicle onto the shoulder as the power steering and the brake functionality returned. Due to the failure, the vehicle was towed to a dealer where it remained for several weeks. The contact was initially informed that the alternator needed to be replaced; however, the contact was later informed that the failure was related to the battery. The dealer then informed the contact that they could not duplicate the failure and the vehicle was towed back to his residence. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer stated the manufacturer and the dealer refused to put in writing what actions modifications, or alterations they made to the vehicle which they had in their possession for nearly 9 weeks.