NHTSA Complaint #11492902 — 2013 FORD ESCAPE
STEERING:ELECTRIC POWER ASSIST SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11492902 |
| Vehicle | 2013 FORD ESCAPE |
| Component | STEERING:ELECTRIC POWER ASSIST SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 105,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | SC |
Consumer Description
The contact owns a 2013 Ford Escape. The contact stated while reversing the vehicle, the “Steering Assist Fault - Service Required” warning light illuminated, and the steering wheel became very firm. The vehicle was taken to an independent mechanic and stated that the power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 105,000.
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