NHTSA Complaint #11492744 — 2009 TOYOTA RAV4 SERVICE BRAKES

Complaint Details

ODI Number	11492744
Vehicle	2009 TOYOTA RAV4
Component	SERVICE BRAKES
Date of Incident	November 8, 2022
Date Filed	November 8, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

My car was being seviced today for rear brakes and the Toyota dealer needed to unseal previous safety recall in order to perform the service. I'm being charged to undo the recall to perform the service and then to reapply the recall. I do not understand how this cost is not the responsibility of the manufacturer, Toyota. If there is a recall issued for an auto, shouldn't the recall correction allow for future auto maintenance where the recall doesn't need to undone and then reapplied?

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