NHTSA Complaint #11492488 — 2017 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11492488
Vehicle	2017 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	October 18, 2019
Date Filed	November 6, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I have had to replace the battery multiple times since purchasing the vehicle in 2017. Each time the battery was determined to be unusable by qualified service staff. Battery replacements occurred on (1) 2019-10-18 at 34,877 miles and on (2) 2022-02-24 at 67,339 miles. The first occurrence left me stranded at a hotel on a sub-freezing day. The second occurrence left me stranded in a parking lot. Both required me to obtain commercial service to get on the road. Both occurrences were subsequently diagnosed by a reputable service shop (Les Schwab) as a battery failure and replacement was recommended. The battery failures occurred without warning from the vehicle (no lamps).

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