NHTSA Complaint #11492412 — 2022 JAGUAR F-PACE
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11492412 |
| Vehicle | 2022 JAGUAR F-PACE |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
Purchased 2022 Jaguar Fpace SVR, delivered in June with no spare key. Ray Catena Jaguar advise Jaguar would supply spare key soon. It is now November and still no spare key. Jaguar Corporate Customer Service, Mahwah, NJ gave a poor response "contact your Retailer Parts Department." Ray Catena did not appreciate that response because Parts Department has no information on spare key. Then sent a email to Yesenia Machuca, Jaguar Public Relations Specialist-not even courtesy of reply. This is a Safety issue "stranded requiring spare key".
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