NHTSA Complaint #11492354 — 2015 BMW 335I
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11492354 |
| Vehicle | 2015 BMW 335I |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
My car randomly stiffens steering in a turn which made me nearly hit a parked car and lit up a warning light stating “Drive Moderately”. The car recently also began to have symptoms of clunking and grinding when turning the wheel at low speeds. While this issue has recently arrises, my forward collision warning, blind spot detection, and lane departure warning safety features turned off completely i'm assuming as a result of the issue. The car also clunks and makes the same noise when turning the wheel side to side if the car is completely shut off as well. I’ve been referenced to SIB 01 26 18 and contacted both a BMW Service Center & BMW NA. Both tell me my car suffers from no symptoms, issues, and/or recalls; I tried to argue the fact that it clearly states that the page was more of a reference for models instead of an exact recall. One of the service technicians tried to explain to me my car was manufactured in June instead of May which is the “cut-off” date. I feel unsafe in the car, BMW refuses to recall the EPS Steering Electronic Motor and its assembly. They instead call it more of an issue.
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