NHTSA Complaint #11492214 — 2022 BMW I4

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11492214
Vehicle 2022 BMW I4
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Oct 19, 2022, I was driving my 2022 BMW i4 eDrive40 when it flashed notification that Driver Assistance permanently Restricted and it affected the Adaptive Cruise Control and the Lane Departure warning. There were a total of 3 occurrence that these Notifications were flashed on the cars Touch screen. Then on Oct 24, 2022, I dropped off this vehicle at the BMW of Monrovia where they observed and diagnosed the car. On Oct 27, 2022, I was informed that they have to replace 2 (Parking Distance Control) PDC SENSORS for assistance warning light. I also complained to the BMW service that Information screen had gone blank for several times only showing the BMW initials on a black screen. It wa s diagnosed that there were only 2 occurrence and that system was working fine. I picked up my car from service that same day of Oct, 27, 2022. However, after 2 days of using my vehicle, it flashed again the same notification that DRIVER ASSISTANCE is permanently restricted. Moreso, Nov. 1 had a new notification that there is a PARKING ASSISTANCE MALFUNCTION and there were 2 check control messages. I will bring the car back again for service come Nov. 18 for a service appointment.

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