NHTSA Complaint #11492199 — 2018 CHEVROLET EQUINOX

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11492199
Vehicle	2018 CHEVROLET EQUINOX
Component	SEATS
Date of Incident	October 14, 2022
Date Filed	November 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

While driving, my driver's side power seat will automatically go to the "exit position". Because of my short stature, this causes me to not be able to reach the gas and brake pedals until I move the seat back up. It first occurred when I was in 5 lanes if traffic during rush hour traffic. There was no warning or indication of a problem before it happened. Scary, as momentarily I couldn't brake. I took it to the dealership for repair. They we able to reproduce the issue and diagnosed it as the power seat memory switch in the door panel. They replaced the part but it did not fix the problem.

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