NHTSA Complaint #11492168 — 2019 SUBARU OUTBACK

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11492168
Vehicle	2019 SUBARU OUTBACK
Component	POWER TRAIN
Date of Incident	November 2, 2022
Date Filed	November 3, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

Took in 2 yr old car relating to vehicle veering to the right, ticking helicopter noise on driver side. Took to Continental Subaru Anchorage Alaska on 11/2/22. For tire change over, alignment, oil change and for diagnostics on noise. I was told that my vehicle needed a complete driver side cx axle replacement. After axle was installed, they said they heard another noise and that it was my transmission, and now it needs replaced. I didn't get alignment according to papers. This car is 2 yrs old. 2019 bought in 2019 at Christmas or 2020. Why is transmission out? Low miles and drivers are very safe! I was given a rental till transmission could be ordered and replaced.

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