NHTSA Complaint #11492028 — 2013 VOLKSWAGEN PASSAT SUSPENSION

Complaint Details

ODI Number	11492028
Vehicle	2013 VOLKSWAGEN PASSAT
Component	SUSPENSION
Date of Incident	November 2, 2022
Date Filed	November 2, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I noticed my car was sitting lower than normal all the way around. While driving, I heard some unusual noises coming from the rear. I took the car to a mechanic for evaluation. The mechanic said three of the four coil springs had broken (both rear and drivers side on the front. I did some research and found there is an existing recall for broken springs in Volkswagen automobiles. Volkswagen's number for this recall is 42J5. NHTSA’s campaign number: 19V188000.

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