NHTSA Complaint #11491917 — 2020 DODGE CHARGER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11491917
Vehicle 2020 DODGE CHARGER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Through conversations with a Dodge Certified Tech, this is ongoing and known issue with Dodge (RAM) trucks, dodge chargers etc. Curious as to why a safety recall has not been issued, with reports and complaints found online spanning back 2-3 years now. My car, after just 2 years of ownership, the windshield wipers have failed in operation. For 1 month, intermittent wiper functions were non-existent, 3 clicks would only get me "on all the time, slow speed", nothing else. As of yesterday 11/01/22, when I used turn signals to change lanes on highway, my wipers turned on to slow speed and would not shut off. (Turn signals and wipers on same lever, left side of steering column). I have had to pull the relay/fuse for wipers to get them to shut off. As I understand it, per NC state law, as part of safety inspection, windshield wipers have to be operational for it to be legal on the roadway. So now I am potentially operating a vehicle that should not be on the roadway. Dealership can't get me into a shop until 1 week or more out, no guarantee on parts due to manufacturing delays and backorders. Another note, my car insurance company refuses to allow me a rental vehicle, when I pay hundreds of dollars every year, with no filed claims. This issue should be looked into for a safety recall, with a number of reports being shown, and within some states, legally takes the vehicle off the road, unable to be driven. Thank you for your time and consideration.

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