NHTSA Complaint #11491808 — 2022 RAM 1500

The contact owns a 2022 Ram 1500. The contact stated that on three separate occasions, an abnormal, popping sound was coming from the speakers. Additionally, the infotainment screen would go blank and the radio would inadvertently turn off. After the most recent failure, the instrument panel also went blank which included the speedometer and other safety features. The contact had notified the dealer about the failure on multiple occasions but had not yet received a response. The manufacturer was also notified of the failure and the contact was given a case number; however, the contact had not yet heard back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 7,400.