NHTSA Complaint #11491738 — 2015 VOLKSWAGEN PASSAT
ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA
Complaint Details
| ODI Number | 11491738 |
| Vehicle | 2015 VOLKSWAGEN PASSAT |
| Component | ELECTRICAL SYSTEM:IGNITION |
| Date of Incident | |
| Date Filed | |
| Mileage | 64,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The contact owns a 2015 Volkswagen Passat. The contact stated his wife was unable to insert the key into the ignition to start the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed the key was faulty. The vehicle was repaired. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 64,000.
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