NHTSA Complaint #11491684 — 2019 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11491684
Vehicle 2019 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The windshield cracked without any impact, vehicle was sitting in the garage and when I came back to it there was a large 8-10 in crack across the driver side. My visibility is impacted and potentially my safety should the strength of the windshield be compromised. Additionally, the safety systems built into the vehicle may be impacted by the crack. The dealership is refusing to complete service to replace the windshield. Vehicle has not been inspected by anyone else yet. No warning lamps, messages, or signs appeared before the windshield cracked.

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