NHTSA Complaint #11491675 — 2022 TESLA MODEL X
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11491675 |
| Vehicle | 2022 TESLA MODEL X |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
This is regarding the 2022 Tesla Model X steering wheel/yoke The button for the left and right turning signal occasionally does not work. When I tried pressing down the bottom, it is stuck and does not produce the haptic vibration It at least malfunctions once every 2-3 days. This is especially dangerous when I am merging onto the freeway, when it suddenly stops working. Tesla first address the issue by replacing the yoke/steering wheel when I brought the car into service on 9/12/2022. However, shortly after leaving the service center, the issue shows up again. I then had to submit a new service request, which was supposed to get fix/replace on 10/14/2022. However, the service center said the part is not available yet, so pushed back the appointment date to 11/07/2022 But they cannot guarantee that the part will be available on that date as well. At this point, I am driving a car that post safety risk and put others at risk, as I am not able to use the turning signal 100%. There was a few times I almost got into accidents. I mention this to Tesla service support, but they brush it off and simply said part is not available There is no urgency to fix it. I have at least 3 videos of showing the turning signal not working while I am driving. During those times, luckily I had a passenger with me that can help record. Can provide those videos if requested. Thank You
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