NHTSA Complaint #11491656 — 2021 VOLKSWAGEN ID.4

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11491656
Vehicle 2021 VOLKSWAGEN ID.4
Component STEERING
Date of Incident
Date Filed
Mileage 11,657 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2021 Volkswagen ID4. The contact stated while coming to a complete stop with the brake pedal being depressed, the vehicle lunged 3-5 feet forward. There were no warning lights illuminated. The contact stated while driving 40-45 MPH, the steering wheel swerved unintendedly, causing the vehicle to veer towards the opposite lane of traffic. The contact was able to regain control of the steering wheel and continued driving. The contact stated that upon starting the vehicle, the gear shifter remained stuck in park(P) and failed to move after several attempts. A message indicating a major electrical failure was displayed. The vehicle was towed to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11,657.

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