NHTSA Complaint #11491556 — 2015 FORD ESCAPE

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that parts to do the repair were not available at the time however, the contact stated that while driving at an undisclosed speed, the shifter inadvertently shifted into reverse while displaying drive on the shift indicator. The contact then stated while the accelerator pedal was depressed, the vehicle failed to respond and remained in reverse. No warning lights were illuminated. The vehicle was towed to the dealer where the vehicle had not yet been diagnosed and the contact was informed that no recall was associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN. VIN tool confirms parts are available. The failure mileage was approximately 169,000.