NHTSA Complaint #11491391 — 2012 HYUNDAI VELOSTER

On 08/17/2022, we had to have the car towed to the dealer for a very concerning issue. My son was driving down a major highway (middle lane) and as he attempted to accelerate, the car was not responding. It was like the car went into neutral and the rpms went up, but there was absolutely no acceleration. It was scary as he had traffic all around him and needed to get over to the breakdown lane. He finally got over and the car would not move forward or reverse. The check engine light also came on, so we had the car towed once again to the dealer. Once there, they looked it over and said it needed a new MAP SENSOR. They also stated that they thought the problem was with the DCT CONTROL MODULE. They said that they needed to do a RETEST of the DCT CONTROL MODULE and followed through with that. When I went to pick up the vehicle, I was told that the car was working properly, but they couldn’t be sure that it wouldn’t happen again. If the same thing happened again then they would need to replace the DCT CONTROL MODULE. After paying $800 to have my car fixed, I didn’t feel very hopeful. It makes you pretty anxious to drive a car that just loses power out of nowhere. Under normal conditions, losing acceleration on a major highway could severely affect the driver’s ability to control the vehicle and maintain a safe speed in traffic. This could cause a major accident. Here we go again. On 09/23/2022, my son was driving down the highway when he suddenly lost power again. The same scenario played out once again, only this time he didn’t have much room to pull over. He was forced to pull over in an accident-prone area of 77 South with a cement barrier next to him. Soon, he saw police lights behind him. The police officer was very concerned with getting the car towed quickly and showed my son the skid marks on the pavement from a previous accident. Now the dealer is saying its the transmission and transmission control module. This car is very unsafe to drive.