NHTSA Complaint #11491384 โ€” 2022 TESLA MODEL 3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11491384
Vehicle 2022 TESLA MODEL 3
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My brand new model 3 stopped in the far left lane of the highway in Camp Pendleton this October 7th. There was 139 miles in range left (40% battery), and it clearly was not out of charge. It was towed to Tesla Santa Monica service center, and the battery slowly drained in the 5 days before it was looked at. Once the Tesla service center looked at the car for the first time on the night of October 11th, the battery had dropped to 5%, and the service center tried to give it back to me after a simple charge. They would not listen to me when I told them it was charged when it stopped on the highway, and something else was wrong. They closed the case and told me to pick up the car. I refused to pick up the car and left it in their service lot. I made a few social media videos on October 13th about this. Tesla saw the videos, and re-looked at my car and found the rear drive unit had to be replaced. If I had not made this video, Tesla never would have found the faulty rear drive unit, and I would have been forced to take back my lemon car. In summary, Tesla tried to give me back an UNSAFE car after accusing me of causing the breakdown by not charging it. But the rear drive inverter needed to be replaced.

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