NHTSA Complaint #11491331 — 2003 CHEVROLET CORVETTE

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11491331
Vehicle 2003 CHEVROLET CORVETTE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Gm refuse to repurchase below is a overview. they are refusing engineering assitance to the dealership to fix the problem. Next week the car will be there a month again. This is the 7th time on this repair which was a recall by your org. The last repair last 153 days. This problem make the car unsafe to drive the dealer also agrees it is unsafe to drive. My car is back at the dealership for the same recall situation. The corvette has been rendered undrivable due to the number of recall repairs that have failed. They are again waiting for a GM engineer. A new case has been opened at the CEO’s office. It was submitted last year for repurchase they not to. The dealership says they should I agree. Gm decline yesterday to repurchase the car. The dealer ship feels it is unsafe to drive Saul Saldano who run the repair shop at Mission Bay chevy. Owned by his family Saldana auto group. When I emailed the CEO and she referred it to their exec team you can who I worked with to get an engineer on site at the dealership last year. I will describe more in my overview below. Overview: I purchased the car in 2013 black on black corvette convertible 6 speed on the floor fully loaded. The car worked perfectly until August 2011 that work order is attached. The dealer performed a recall repair on the steering harness and column lock. They left the lock nut for the steering column off it was found later under the driver’s side seat. The steering came off in my wife’s hands while driving on 4hth st downtown San Diego. The car sustained damage lucky no one was hurt this occurred in 12/01/2011 that work order is attached. The harness failed several times afterwards however I only have records back to 2014. The dealership purged records before 2014. Since 2014 the car has consistently had to return to the dealership to have another lock and harness installed. I can send those work orders on another email. What happens when the steering lock engages is you cannot drive the car. It kill

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