NHTSA Complaint #11491202 — 2019 FORD FUSION

I routinely take my car to get oil changes and check for any other problems. So 2 days after getting my oil changed at a dealership my car began to overheat which shouldn’t have happened because when I got my oil changed they filled the liquids to proper levels. So I added antifreeze because my reservoir was empty once cooled I opened my reservoir and antifreeze began to come back up to the proper level. After getting it home that same thing happened and haven’t moved it since. Now my car shakes and the overheating light stays on. There is no visible leak and I don’t know where the antifreeze goes. My car is only about 3 years old and I don’t believe this should be happening. I take good care of my car routine check ups and oil changes. After doing some research online I’ve seen so many people with my same car reporting the same issue. I believe this problem has been recalled in older years (2014-2016) unsure of exact years but I believe it wasn’t fixed and now has cause major stress for me because I only have one car. Please look into this because right now I’m out of a car and I don’t know what to do and I am still paying on it and can’t even drive it.