NHTSA Complaint #11491192 — 2015 FORD ESCAPE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11491192 |
| Vehicle | 2015 FORD ESCAPE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I was driving on the highway 3 weeks ago and the dashboard turned off including the radio and there was no electricity inside the vehicle. Then a couple of minutes the power came back on. On 10/15/22 I got stranded at the border of San Ysidro because I had to turn off the car, I had to be pushed by the CBP Officers, since it was pass midnight (Sunday 10/16/22) I was waiting to be towed (magically the power came back on after almost 3hrs) and I was able to drive home. I took my car to Firestone, and they couldn't fix the problem, my car has been at the Ford dealership since Monday and finally after 4 days they know what the problem is, there is an issue in the network wiring to the BCM (Body Control Module). They still going to figure out the root of the problem. The dashboard turned off w/o warning no lights, no problems before.
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