NHTSA Complaint #11491179 — 2021 GMC SIERRA 1500

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL issue reported to NHTSA

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Complaint Details

ODI Number	11491179
Vehicle	2021 GMC SIERRA 1500
Component	ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Date of Incident	October 1, 2021
Date Filed	October 27, 2022
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

The contact owns a 2021 GMC Sierra 1500. The contact stated that while operating the vehicle, the dashboard gauges, instrument cluster, and infotainment center malfunctioned and became inoperable. Additionally, while starting the vehicle, there was a loud cranking sound coming from the engine compartment and the vehicle would not immediately start. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100.

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