NHTSA Complaint #11491082 — 2012 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11491082
Vehicle 2012 DODGE JOURNEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? The check engine light came on a few days ago and now the battery light came on. The right headlight has condensation in it and the heat slowly has gone out across the front panel. The touch screen sometimes works but sometimes malfunctions. I have to get my car changed from Michigan to Virginia and it will require an inspection How was your safety or the safety of others put at risk? The car slows down or electrical goes wired while I’m the car and I have 2 children under the age of 2. So if it catches fire due to an electrical problem or the engine fails while driving because of the check engine light or battery light it could cause a serious problem Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No they just started a few days ago the check engine light came on and now the battery light came on. It’s been a great car but I’m not sure what’s happening now because it’s nothing I did.

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