NHTSA Complaint #11490988 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11490988 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
Electronic steering rack binding. Check engine light indicates power steering not working. Vehicle is difficult to control and requires significant force to steer and turn. The dealer confirmed that this model of vehicle was part of a recall due to power steering failures in 2015, but this particular vehicle was not included in that recall. The Ford dealer replaced the faulty steering rack and charged me $1604. A case was created with Ford. They are not providing any financial support at this time.
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