NHTSA Complaint #11490826 — 2018 NISSAN MAXIMA

Inappropriate function of the AEB system. Filed a prior complaint with you a couple of months ago about the cruise control sensor and the AEB. Cruise was fixed, but AEB keeps going off while using cruise inappropriately. Did not get fixed. Spent a lot of time working with Nissan consumer affairs and Vision Nissan in Webster NY and problem not found. There are numerous complaints on line about the same problem, but Nissan consumer affairs (NCA) keeps telling me there are no other complaints about this issue. The NCA told me that unless the service department has the AEB go off while they are trying it out, they won't do anything. If I want the second opinion they are recommending, it has to be out of pocket cost for me. I have had it happen and drove to the dealer without turning the vehicle off, and they didn't pull any codes, so won't address it. I have asked to speak to a manager/supervisor at NCA, but they refuse to let me talk to anyone. This has happened no less than 100 times and is very dangerous.