NHTSA Complaint #11490824 — 2007 CHEVROLET MALIBU

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11490824
Vehicle 2007 CHEVROLET MALIBU
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

My vehicle is experiencing an issue with its power steering system that causes the wheel to shake uncontrollably and lock up sometimes when I am driving it. When I first got it inspected at a mechanic, they said that there was a recall for this exact issue for cars with my same make and model, so I should go to the dealer to get it fixed for free. The dealer told me that I was not eligible for free service, so I had to pay out of pocket to get the issue fixed with my mechanic. However, the issue has come back and the dealer is estimating about $2000 to fix this issue. I've already put out over $1000 to fix this issue, and being that the problem with my car is the exact reason why cars of the same year, make, and model were recalled, my car was clearly one of the affected vehicles. Therefore, the dealer needs to pay for the repair of the car so that it can be back on the road safely.

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