NHTSA Complaint #11490677 — 2016 FORD FIESTA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11490677
Vehicle 2016 FORD FIESTA
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Two years ago, a Ford Service person said 2 lug nuts needed to be replaced in order to rotate the tires. Later, I learned that this was a safety hazard because I would not have been able to change a flat tire. This time, I was told at the Ford dealer that all 16 needed to be replaced in order to rotate the tires. Also, I had to pay $110. to have this fixed. Once again, I was in danger of having a flat tire and being unable to remove the tire because of faulty lug nuts. This is a serious safety issue and should be recalled by Ford. I should also be reimbursed by Ford for this expense. No one should have to pay for replacing original Ford parts with parts that are still faulty.

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