NHTSA Complaint #11490652 — 2013 KIA OPTIMA

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11490652
Vehicle	2013 KIA OPTIMA
Component	SEATS
Date of Incident	September 1, 2021
Date Filed	October 24, 2022
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The contact owns a 2013 Kia Optima. The contact stated that the seat cushions on both the front driver’s and passenger’s seats had separated from the frame of the vehicle. Both the dealer and the manufacturer were informed of the failure; and the contact was informed that the repair would not be covered under a warranty. The contact was given an estimate for the repair. The contact stated that failure had made it difficult to fasten the seat belts in the vehicle. The contact was referred to an independent mechanic where the vehicle was repaired. The failure mileage was approximately 90,000. The contact stated that they are still awaiting a response from the manufacturer and the dealer about repairs.

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