NHTSA Complaint #11490615 — 2021 LINCOLN CORSAIR PHEV

The contact owns a 2021 Lincoln Corsair. The contact stated that upon charging the vehicle, the charging cord overheated. The contact stated that the blue led light on the charging cord indicated that the vehicle was charging and then turned red, indicating a charging fault. The contact stated that he then unplugged the charging cord from the wall and noticed that the plug that connected to the plug on the wall had significantly overheated. The dealer was notified of the failure and informed the contact that the failure was associated with an unknown Ford Technical Service Bulletin that had already expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 9,000. The consumer stated the new charger cords couldn't be plugged into outlets due to the new design configuration. Dealer advised not to use the original charger cord because of a fire risk.