NHTSA Complaint #11490494 — 2019 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11490494
Vehicle 2019 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

When stopped at a red light the engine shifted from drive to neutral on its own. The brake became stiff and it took shutting off and restarting the car multiple times before it would shift. This is the third instance of this vehicle shifting to neutral on its own. After the previous times (they occurred within the same day- one shifting from park to neutral and the other similar to this experience, also at a red light), I took the car into the dealership where it came back showing no codes and could not be replicated while there. It is a push button electric shifter and the vehicle has had multiple recalls and service bulletins for electronics (all repaired) and has experienced issues beginning one month after I purchased the car brand new.

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