NHTSA Complaint #11490426 — 2017 HYUNDAI TUCSON

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11490426
Vehicle	2017 HYUNDAI TUCSON
Component	STRUCTURE:BODY
Date of Incident	October 3, 2022
Date Filed	October 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

Door actuator stopped working on passenger rear door so door can’t be opened from inside or outside handles. Car is 2017 and under 55,000 miles but dealer says it is not a safety issue and can’t work on it for 3 months. What?!!!!! I can’t get my child out of the rear of the car. This is a HUGE safety issue and happening to a ton Of Hyundai vehicles of 2015-2018 timeframe. So many that there are Hyundai forums addressing this and no one is being helped. Dealers are not willing to fix this or cover as a warranty item. Should be a safety recall item immediately.

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