NHTSA Complaint #11490382 — 2017 TESLA MODEL X

Without warning, my steering became extremely rigid. I did not receive any indicators on the dash to suggest there was a mechanical/electrical issue prior to this incident occurring and only found out while trying to make a turn at a T-intersection. Turning my vehicle at low speeds requires two hands - it's so difficult my wife will not drive the Tesla after almost crashing into a ditch. I've researched the issue and found that Tesla recalled 2016 and earlier Model X vehicles for steering issues. I've requested a diagnosis and repair from Tesla given this extremely unsafe steering failure. Unfortunately Tesla does not offer priority to safety related failures and my appointment was set out about three weeks. As of today's date, I still have a vehicle in my garage that is unsafe to drive due to this steering component failure and my appointment with Tesla in Raleigh isn't until November 3, 2022 at 8:15 am. My current mileage is 57,637. I'm willing to make the vehicle available for inspection, if needed, but it will have to be before the scheduled appointment as I need this vehicle fixed due to it being a primary family vehicle. I do have message between myself and Tesla but cannot upload them here. Thank you.