NHTSA Complaint #11490237 — 2021 MAZDA CX-9

1000 miles before first ever oil change was needed (according to window sticker provided by Mazda) the low engine oil light came on. The oil was low and needed to be toped off and brought directly to dealer for oil change. The same thing happened again 1300 miles before second oil change was required. It became obvious that the brand new vehicle was burning oil for some reason. The dealership tried to tell us that it was because the car was a turbo. We weren’t buying it and told them we wanted it looked at. After brining it into the dealer they mentioned that Mazda had a bulletin for a valve seal fix that might help it stop burning oil. So they admitted that yes it was burning oil. After googling the bulletin I realized that our vehicle is having the same problems that many others with 2021 Mazdas (certain production period) are having. There is currently no recall however there is proof that these problems are damaging our vehicle, putting my wife and children at risk every time they get in the car and Mazda is doing nothing about it. There is also proof that these gases from the burnt oil are damaging other engine systems further increasing the likelihood of an engine failure. Down the road. Chances are this damage is already done, despite this valve seal repair.