NHTSA Complaint #11490022 — 2013 DODGE DURANGO POWER TRAIN

Complaint Details

ODI Number	11490022
Vehicle	2013 DODGE DURANGO
Component	POWER TRAIN
Date of Incident	October 14, 2022
Date Filed	October 19, 2022
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2013 Dodge Durango. The contact stated that the vehicle was taken to the dealer for a Customer Satisfaction Campaign: V51 (Power Train) repair; however, the contact stated that after the vehicle was retrieved; while driving at an unknown speed, the transmission failed to shift as needed with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission solenoid failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed, but no further assistance was provided. The failure mileage was approximately 160,000.

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