NHTSA Complaint #11489867 — 2014 DODGE DURANGO SEATS

Complaint Details

ODI Number	11489867
Vehicle	2014 DODGE DURANGO
Component	SEATS
Date of Incident	October 15, 2022
Date Filed	October 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

We were driving down the interstate, and the active head restraint deployed for no reason. I was in the passenger seat. It hit me hard in the back of the head. I didn’t know what had happened. It felt like we had been hit by a car. I can’t imagine this happening if you were in the drivers seat! This is so dangerous! I am having head/neck issues now! I have an appointment with Dodge to inspect my headrest this week. I have been scared to drive my car. I’m worried the drivers side will do the same! I had no idea this could even happen until I researched afterwards. I saw that others have had this happen to them too.Dodge needs to recall these headrests!

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