NHTSA Complaint #11489851 — 2010 LAND ROVER LR4

The contact owns a 2010 Land Rover LR4. The contact stated that upon entering the vehicle, an abnormal fuel odor permeated throughout the vehicle. The contact then discovered that fuel was leaking from the fuel tank. The contact took the vehicle to an independent mechanic and the vehicle was repaired with the parts that had led to a recall. The contact then received a letter in the mail that his vehicle was included in NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The manufacturer was notified of the failure and referred him to his local dealer. The contact was later informed by the dealer that he had to pay for his vehicle to be shipped off his island and onto the mainland where the dealer was located. The manufacturer had not reimbursed him for the repair made prior to the recall. The vehicle was not yet repaired under the recall. The failure mileage was 100,914.