NHTSA Complaint #11489773 — 2019 AUDI A6

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number 11489773
Vehicle 2019 AUDI A6
Component BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2019 Audi A6. The contact stated that while driving at an undisclosed speed, the rearview camera and blind spot monitoring system intermittently failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer reprogrammed the computer and the failure recurred. The vehicle was then taken to Sewickley Audi (526 Ohio River Blvd Suite A, Sewickley, PA 15143) where the trunk cable and an unknown module were replaced. The failure recurred and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

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