NHTSA Complaint #11489624 — 2018 DODGE GRAND CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11489624
Vehicle	2018 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	October 12, 2022
Date Filed	October 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

Passenger door lock actuator stuck in the unlock position. When manually locked, actuator began buzzing when unlocking using electric methods. The van will not always unlock the doors via key fob since this has happened. I have small kids, and in the event of an emergency, it is important to be able to reliable unlock the rear doors if vehicle evacuation were necessary. I am in the processes of ordering a replacement actuator and will self install, but will keep the original on hand if the need arrises for it to be inspected. The vehicle has not been looked at by anybody other than myself as I do my own mechanic work.

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