NHTSA Complaint #11489377 — 2007 TOYOTA FJ CRUISER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11489377
Vehicle 2007 TOYOTA FJ CRUISER
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Backing out of my driveway we heard a slight pop and a dragging feel on the right passengers front.( thought I ran over a landscape brick) Stopped and inspected nothing was under the vehicle starting to leave my complex vehicle started to shake some. When I got up to 20 MPH it was obvious I should not drive. Called tow truck. Thought I needed ball joints or something similar. Mechanic said frame was completely rusted out and unfixable. The Toyota FJ cruiser is suppose to be a tough off road SUV which I never used for off road driving They even advertised how tough the frame is in commercials . I see there has been recalls for other Toyota models of SUV and trucks of the same year and their is a class action lawsuit already started I think in California. If I would have continued to the freeway A serious accident would had happened. I contacted Toyota and opened a case # [XXX] which after two communications they closed because there is no recall on the vehicle. The car is in great condition other wise. A frame should last more than 15 years on a truck \SUV designed for off road driving . her are some details of the pending lawsuit: Plaintiffs allege that a manufacturing defect causes excessive rust and corrosion to the frames of 2007-2014 FJ Cruiser vehicles. The suit claims the defect weakens the structure of the vehicle, therefore posing a serious safety threat to vehicle occupants. In some cases, vehicles failed to pass safety inspection and are no longer safe to drive. As a result, owners find themselves stuck with a vehicle that is no longer legally allowed on the roads with a greatly diminished resale value. Toyota Activity Marketed the FJ Cruiser with Special “Electrocoat Deposition” Rust Protection Coating Despite Toyota’s marketing highlighting the “Electrocoat Deposition” protective coating, plaintiff’s claim FJ Cruiser frames prematurely rust and corrode at an accelerated rate. The suit states Toyota had been aware of the frame defect, but fail INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFOR

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